Shipping policy

Shipping Policy

Last Updated: May 02, 2024

Thank you for shopping with Defiant Decor. We strive to provide prompt and reliable shipping for your orders. This Shipping Policy explains how we handle the shipping of both regular items and custom printed items.

Processing Times

Regular Items: Orders are typically processed and shipped within [number of days, e.g., 2-3 business days] of payment receipt. Custom Printed Items: Custom printed items may require additional time to produce before shipping. Please allow [number of days, e.g., 5-7 business days] for production.

Shipping Methods and Times

Shipping Options: We offer various shipping options, including standard and expedited shipping. Shipping options and costs will be displayed at checkout.

Delivery Times: Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times will be provided at checkout.

Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Tracking and Notifications

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.

Order Notifications: You will receive notifications via email regarding your order's status, including confirmation and shipping updates.

Shipping Costs

Regular Items: Shipping costs are calculated based on the weight and destination of the items in your order and will be displayed at checkout.

Custom Printed Items: Custom printed items may have additional shipping charges, which will be calculated at checkout based on your order and location.

Shipping Restrictions

Shipping Regions: We currently ship to the United States and Canada.

PO Boxes: We do not ship to PO Boxes. Please provide a physical shipping address.

Delays and Issues

Shipping Delays: We are not responsible for delays caused by shipping carriers. In case of significant delays, we will notify you promptly.

Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately. We will work with you and the shipping carrier to resolve the issue.

Custom Printed Items

Production Time: Custom printed items require additional time for production. Please refer to the estimated production time stated on the product page.

Non-Refundable: Custom printed items are non-refundable unless defective or damaged. Please review our Return Policy for more information.

Contact Us

If you have any questions or concerns about your order's shipping status or our Shipping Policy, please contact us at:

Email: [Your Contact Email]
Mailing Address: 5855 E. 124th Way, Brighton CO. 80602

We appreciate your business and are committed to providing you with a seamless shopping experience!